Terms of Service
Terms of Service
By accessing, registration and using the Site, you accept and agree to the following terms of use (the “Terms of Service”) without limitation or qualification.
1. About Us
1.1 Hello and welcome to the world of SPORT24TV. We are a subscription service that provides subscribers with access to Sports Pass and a wide range of sports events from around the world streamed to a range of devices including Internet-connected TVs, computers and other platforms (“SPORT24TV Service”). To enhance your enjoyment of the SPORT24TV Service we will also provide recommendations of broadcasts you might be interested in and other interesting sports information.
1.2 The SPORT24TV Service is provided to you by SPORT24TV Limited (“We”, “Us”, “SPORT24TV”). We are solely responsible for the SPORT24TV Service and application.
2. Key Terms of Use
2.1 We provide an online video service offering (among other things) streaming of sporting events, highlights of sporting events and other related content (collectively “Content”). The Content is usually subject to certain restrictions (including, but not limited to, certain territorial restrictions). You will be able to access and enjoy the SPORT24TV Service within any country where the SPORT24TV Service is available although the Content will vary from territory to territory.
2.2 Please read these Terms and Conditions of Use (“Conditions”) before subscribing to the SPORT24TV Service. For the avoidance of doubt, any offers, promotions or discounts that you may receive may be subject to additional terms and conditions which either supersede or supplement these Conditions. In the event of a conflict between these Conditions and the additional terms and conditions, the additional terms and conditions shall prevail.
2.3 We can modify these Conditions at any time for any reason including making changes: to reflect applicable law, to ensure better SPORT24TV Service functionality, to update SPORT24TV Service features, and to modify service plans, payment terms, and pricing (see section 4.7). Revisions to these Conditions will be notified to you by us via email notice to the most recent email address we hold for you. Any changes to our payment terms will also be notified to you directly. Where the changes we make to these Conditions are material (for example, where we change our payment terms), and where permitted by law, you will be deemed to have accepted these modified Conditions, unless you object to the changes within thirty (30) days from our notification to you, which will set out the consequences of a lack of objection.
You acknowledge that you have read and understood (and agree to be bound by) these Conditions (as may be amended from time to time) when you use the SPORT24TV Service.
2.4 The SPORT24TV Service and any content viewed through the SPORT24TV Service are for your personal and non-commercial use only, and not for any other purpose or for retransmission, distribution, or sale. When you are a SPORT24TV Service subscriber, we grant you a limited, non-exclusive, non-transferable, license to access the SPORT24TV Service and to view the Content on a streaming only basis. Except for the foregoing limited license, no right, title, or interest shall be transferred to you. You agree not to use the SPORT24TV Service for public performances.
2.5 Your subscription with us is conditional on any required payment due from time to time being authorised by your supported payment provider or your subscription code or promotional code being valid (if applicable) and is at all times subject to these Conditions. For the avoidance of doubt, payment will only be accepted from a payment provider based in the territory from which you wish to sign up to the SPORT24TV Service.
2.6 You agree that we may share information with third party rights holders in relation to the Content which is viewed by you when using the SPORT24TV Service. Such information shall be shared on an anonymous basis.
2.7 We may terminate our agreement with you at any time with sixty (60) days’ prior notice via email to the end of the current subscription period. Our right to terminate the agreement for cause, in accordance with Section 7.2 shall remain unaffected. If we terminate your agreement with us other than as a result of your breach or other reasons relating to regulations, you may be entitled to receive a refund of any amounts you have pre-paid for the SPORT24TV Service.
3. Free Periods
3.1 If you are lucky enough to be offered a free period of the SPORT24TV Service, this will be specified to you during the sign-up process. We may provide offers and discounts in respect of the SPORT24TV Service including a free period at any time. Such offers may not apply to your individual account.
3.2 Your Payment Method (as defined below) will be billed for your subscription fee on the date indicated when you sign up for the SPORT24TV Service. To view the subscription price, your next payment date (if any) and (if applicable) the end date of your free period, visit our website and click on the “My Account” page. If you signed up for the SPORT24TV Service using your account with a third party as a Payment Method, you may need to cancel your subscription in accordance with Section 5.2. For more details in 4.9 The Financials and Membership Terms.
4. The Financials and Membership Terms
4.1 You are fully responsible for all charges relating to and equipment required for use of the SPORT24TV Service.
4.2 Your subscription will only cover access to the SPORT24TV Service. Telephone line and other communications or access costs may be charged to you separately by your ISP or relevant service provider. All our prices are inclusive of any tax (VAT/ MwSt / CT / QST or any similar tax in any other territory or jurisdiction) at the rates in force from time to time, to the extent that SPORT24TV Limited is required to account for such taxes under local applicable law.
4.3 Payment must be made by credit card; debit card; Paypal or through another current, valid, accepted method of payment including supported third party payment providers (“Payment Method”). You confirm that any such Payment Method that you use is yours, or that you have the authorisation of the card or account holder to use it. All accounts and Payment Methods are subject to validation checks and authorisation by the Payment Method provider. If your Payment Method is refused then you will not be granted access to the SPORT24TV Service until a validated Payment Method is provided by you and approved by us.
For some Payment Methods, the issuer of your Payment Method may charge you certain fees, such as a foreign transaction fee or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. If your payment fails, we’ll try to charge your primary payment method again.
4.4 We reserve the right to refuse payments at our reasonable discretion.
4.5 Depending on the subscription package you choose, the fee to be paid for use of the SPORT24TV Service will be billed on a recurring monthly or annual basis (unless local laws provide otherwise) to your chosen Payment Method on the calendar day corresponding to the commencement of your paid subscription or as otherwise specified by the issuer of your Payment Method. In some cases the date for billing may change, for example if your subscription began on a day not contained in a given month. Where we process your payment, we will process your payment on a secure site.
4.6 You can view your next payment date (if applicable) and change your method of payment by visiting our website and clicking on the “My Account” link, or by doing so through our app. If you signed up for the SPORT24TV Service using your account with a third party as a Payment Method, you may need visit your account with the applicable third party to view payment information and change your method of payment.
4.7 We may change our service plans and the price of the SPORT24TV Service from time to time. Any price changes or material changes to our service plans will apply to you, where permitted by law, no earlier than thirty (30) days following the issuing of email notice by us to you via the most recent email address we hold for you.
4.8 In some instances, you may be offered the opportunity to suspend your subscription to the SPORT24TV Service for a limited period by logging in to the “My Account” page. Where you have opted to suspend your subscription, your subscription will automatically restart at the end of such period on the date specified on the “My Account” page. On restart, the subscription fee will be payable and your chosen Payment Method will be billed on the calendar day corresponding to the recommencement of your paid subscription (or as otherwise specified by the issuer of your Payment Method). In some cases the date for billing may change, for example if your subscription began on a day not contained in a subsequent month. The Terms and Conditions applicable to the automatic restart will be those in force at the time of the restart.
4.9 a) After purchasing ‘Free Trial One Month’ membership customer pays $19.90 for the first month and second month subscription is for free. Pass auto-renews for 48 months at $19.90/Mo unless cancelled during the first seven days of the ‘Free Trial One Month’ membership. Next payment of $955.20 will be taken after the seven days from the starting date of the active subscription. If the payment fails, we’ll try to charge the primary payment method again for ’36 Months’ membership or continue for 24 months ($477.60) or 12 months ($238.80) or proceed with the current monthly membership at $19.90/Mo. Customer won’t be charged if cancels ‘Free Trial One Month’ membership within the first 7 days.
b) After purchasing ‘1 Day Pass’ membership customer pays $1.90 for the first day. Pass auto-renews for 48 months at $19.90/Month unless cancelled during the first day of the ‘1 Day Pass’ membership. Next payment of $955.20 will be taken after the first day from the starting date of the active subscription. If the payment fails, we’ll try to charge the primary payment method again for ’36 Months’ ($716.40) membership or continue for 24 months ($477.60) or 12 months ($238.80) or proceed with the monthly membership at $19.90/Mo. Customer won’t be charged if cancels ‘1 Day Pass’ membership within the first day of the ‘1 Day Pass’ subscription.
c) After activating ’12/24/36/48 Months’ Membership ($19.90/Mo), Pass auto-renews after each seven days from the last renewal date of the active membership , for the next 48 months ($19.90/Mo). Renewal payment will be taken after each seven days from the starting date of the active subscription and membership continues for the next ’48 Months’ Membership after the expiration date of the active subscription. If the payment fails for ’48 Months’ ($955.20) Membership, we’ll try to charge the primary payment method again and continue for 36 months ($716.40) or 24 months ($477.60) or 12 months ($238.80) membership. Active membership will be cancelled effective at the end of the billing period, if customer cancels last active membership subscription before the next renewal date of the active subscription.
d) All payments under this Agreement will be non-refundable, and non-creditable. If during the payment, your card/bank account is charged twice or you have to make payment second time for any reason, your paid amount will be used as deposit for your selected membership pass.
5. Termination by You
5.1 If you are on a recurring subscription to the SPORT24TV Services, you may cancel this by logging in on the “Contact us” page and clicking on the “Cancel Membership” button. You may cancel your subscription to the SPORT24TV Service at any time prior to the expiry of your subscription period, but you will continue to have access to the SPORT24TV Services for the duration of your subscription period. We do not refund any subscription fees paid in case of your cancellation.
5.2 If you signed up for the SPORT24TV Service using your account with a third party as a Payment Method and wish to cancel your subscription to the SPORT24TV Service, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the SPORT24TV Service through that third party. You may also find additional billing information about your subscription to the SPORT24TV Service by visiting your account with the applicable third party.
5.3 (a) Cancellation period for any content membership:
By activating of the subscription, you agree to start the selected subscription immediately and will not be able to receive a refund for the selected subscription upon performance of the digital content. You activated a 1 Day Membership or a Free One Month Trial Membership and agreed at that point that you lost the right to request a refund.
(b) Effects of cancellation:
If you cancel during your cancellation period, we will cancel your membership effective at the end of the billing period.
(c) Refunds:
After your refund request, we will check your account and if we can submit that you have subscribed and logged in to our services from the same location, we will not be able to issue a refund for the selected subscription upon performance of the digital content. All payments under this Agreement are non-refundable and non-creditable as after activating our membership, customer receives digital product immediately and uses our services. These cancellation rights do not affect your legal rights.
6. Technical Requirements
6.1 You are responsible for ensuring that you have and maintain all the hardware and software necessary to access, receive and view the SPORT24TV Service.
6.2 We will use our reasonable endeavours to ensure that the SPORT24TV Service is made available to you at all times. However, the SPORT24TV Service is provided on an “as is” basis. We will not have any liability to you for the cancellation or abandonment of any event or the failure to show any event as scheduled or advertised, nor where you are unable to watch any event on any specific platform device.
6.3 From time to time we may need to suspend the SPORT24TV Service to carry out upgrades or maintenance. We will try to keep any such suspension to a minimum.
6.4 We will provide the SPORT24TV Service with reasonable care and skill. Apart from this we make no representation or warranty (and exclude all warranties and conditions otherwise implied, to the fullest extent permitted by law). This does not affect any other statutory rights you may have as a consumer. We (and not any third party payment provider) are responsible for addressing any claims you or any third party may have in relation to the SPORT24TV Service and your possession and/or use of the SPORT24TV Service.
6.5 In circumstances where there has been any failure of the SPORT24TV Service to conform to any applicable warranty and you believe you are entitled to a refund, please contact us using the contact us form or through the contact us section of our app. Where you signed up for the SPORT24TV Service using a third party payment provider, where applicable, you may notify your third party payment provider of such failure, and your third party payment provider may refund any applicable purchase price for the SPORT24TV Service to you. To the maximum extent permitted by applicable law, that third party payment provider has no other warranty obligation whatsoever with respect to the SPORT24TV Service. Refunds (where applicable) will be processed via your selected Payment Method.
6.6 The quality of the display of the streaming of sport events may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.
6.7 A minimum download speed of at least 9.0 Mbps (i.e., megabits per second which means the speed in which the data is being transferred to the device) per stream is recommended to receive HD content, which is defined as 720p (i.e., pixels which means the amount of pixels on the screen) or better. You should check with your ISP for information on possible Internet data usage charges.
6.8 The streaming software used to deliver the SPORT24TV Service may vary by device and medium, and functionalities may also differ between devices. You acknowledge that the use of the SPORT24TV Service may require third party software that is subject to third party licenses.
7. Using the SPORT24TV Services
7.1 We are the owner or licensee of all intellectual property rights in the SPORT24TV Service (including any Content). All material, including but not limited to the design, text, software, graphics, footage and images you receive (and any selection or arrangement) are subject to the copyright of us and/or others. In the event of any third party claim that the SPORT24TV Service or your possession and use of the SPORT24TV Service infringes that third party’s intellectual property rights, we are solely responsible for the investigation, defence, settlement and discharge of such claim. You agree that you will:
7.1.1 use the SPORT24TV Service for personal, private, non-commercial purposes only without making any gain, whether financial or otherwise, and that you will not use the SPORT24TV Service for any other purpose or for retransmission, distribution, or sale nor permit any other person or persons to use the SPORT24TV Service. You must not charge for viewing of the SPORT24TV Service and you cannot use the SPORT24TV Service to attract others to buy goods from you or anyone else or to attend any premises;
7.1.2 at any given time, only view the SPORT24TV Service via a permitted device. You must keep your password secure and never share passwords or other access codes with anyone or in any way make them accessible to others;
7.1.3 not copy, record or store all or any part of the SPORT24TV Service (other than as permitted by us in the application functionality) or divert, re-share, re-transmit, stream capture or otherwise distribute all or any part of the SPORT24TV Service to any person, or authorise, enable or procure any other person to do any of the above;
7.1.4 not alter, disassemble, decompile or reverse engineer any part of the SPORT24TV Service;
7.1.5 not view the SPORT24TV Service in circumstances where members of the public can view them simultaneously or authorise, enable or procure any other person to do so; and
7.1.6 not abuse the SPORT24TV Service or use them for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through the site, or using the site in a manner which violates or infringes the rights of anyone else ).
7.2 We may immediately suspend or terminate your access to the SPORT24TV Service or withdraw your access to any promotions, offers or discounts if:
7.2.1 we have reasonable grounds to believe:
7.2.1.1 your use of the SPORT24TV Service is abusive, disruptive, excessive or against the interests of other subscribers; or
7.2.1.2 you are in breach of any of these Conditions; or
7.2.2 we are requested to do so by a regulatory authority.
If appropriate in the circumstances we will inform you of such termination, suspension or withdrawal. However, notification may not always be possible.
7.3 Your subscription entitles you to use the SPORT24TV Service on a maximum of two (2) devices at any one time. In accordance with Section 7.1.2 above, you agree that the login details are unique to you and should not be shared with any other person. You can change your login details at any time by visiting our website and clicking on the “My Account” page.
7.4 We retain the right to remove, or alter, any Content made available through the SPORT24TV Service at any time, without providing notice to you.
7.5 You shall have no right to make use of any names, words, symbols, emblems, logos, slogans, designs, program titles or depictions, trade dress, colours and helmet and uniform designs of the National Football League or its member clubs. NFL International LLC and its affiliates may enforce violations of these Conditions with respect to their respective intellectual property rights directly against you.
8. Your Security Protection
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the SPORT24TV Service and not through a hyperlink in an email or any other electronic communication, even if it looks official.
9. Age Restriction
You must be the older of 18 years of age (or over), or the age of majority in your state, province or territory of residence, to become a user of the SPORT24TV Services.
10. Indemnity
You agree to fully indemnify us and/or any third party rights holder and any affiliates of us and/or any third party rights holder and our and any third party right holders respective directors, officers, employees and agents, as well as their licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:
(a) any misrepresentation, act or omission made by you in connection with your use of the SPORT24TV Service;
(b) any non-compliance by you with these Conditions; or
(c) claims brought by third parties arising from or related to your access or use of the SPORT24TV Service other than in accordance with these Conditions.
11. Liability
11.1 To the extent permitted under the applicable law, unless agreed otherwise in writing, the maximum liability of each of us and any third party right holder to you arising by reason of or in connection with the supply of the SPORT24TV Service to you shall be limited to the amount paid by you in respect of the SPORT24TV Service (“Payment Amount”). Neither we nor any third party rights holder shall in any event be liable to you for:
(i) any direct loss in excess of your monthly (or, if you are on an annual subscription, one twelfth of your annual) subscription fee; or
(ii) any corruption to data or any indirect or consequential loss whatsoever.
Nothing in these Conditions shall exclude or limit the liability of us and/or any third party rights holder for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.
11.2 Where the SPORT24TV Service contains links to sites and resources provided by third parties, we have no control over the contents of those sites, resources or services. Any use of such third party sites, resources or services will be covered by that third party’s terms and conditions and privacy policy, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
11.3 Commentary and other materials posted on the SPORT24TV Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of the SPORT24TV Service, or by anyone who may be informed of any of its contents.
12. Contact Us
12.1 You can contact us whether to discuss technical problems or for any other reason using the contact us form. In order for us to be able to assist you, you may be required to provide your e-mail, residential address, product details, payment information. We (and not any third party payment provider) are responsible for providing all maintenance and support with respect to the SPORT24TV Service.
12.2 If you subscribe to the SPORT24TV Service, you should notify us immediately if any of your details change by updating these details in the “My Account” section of our website or through the application.
12.3 Any notice given by us will be given by email via the most recent email address we hold for you. We shall not be responsible for non-receipt of messages we send you.
13. Third-Party Applications.
You may encounter third party applications (including, without limitation, websites, widgets, software, or other software utilities) (“Applications”) that interact with the SPORT24TV Service. Your use of these Applications may be subject to third party terms of use or license terms with which you must comply. We shall not be responsible nor liable in any way, for the terms of any third party applications you may use in conjunction with the SPORT24TV Service.
14. Force Majeure
Neither us nor any third party rights holder shall have any liability to you for any delay or failure to deliver the SPORT24TV Service to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of us or any third party rights holder including, but not limited to, the failure of electronic or mechanical equipment or communication lines, third party action (including denial of service attack and overuse or misuse of the SPORT24TV Service), telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, fire, severe weather conditions, including floods, acts of God, acts or regulations of any regulatory, governmental or supranational authority, war, riot, strike, lock-out, industrial disputes and the cancellation or postponement.
15. Waiver
No waiver by us or any third party rights holder shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions.
16. Third Party Rights
Clauses 2, 6, 7, 10, 11, 13, 14 and 15 confer a benefit on third party rights holders and payment providers and are intended to be enforceable by third party rights holder and payment providers. Except as provided in this clause no person who is not a party to the contract governed by these Conditions has no rights to enforce any provision of these Conditions but this does not affect any right or remedy of a third party which exists or is available under the applicable law.
17. Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Conditions.
18. Severability
If a provision of these Conditions is determined to be unlawful and/or unenforceable, the validity of the rest of the Conditions shall remain unaffected. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
19. Governing Law
These Conditions shall be exclusively governed to the extent permitted under the applicable law.
SPORT24TV is as SPORT24TV Limited company, which means our subsidiaries, our ultimate holding company.